How can I get payment terms for my account?

    If your account is in good standing, and has been actively serving for a minimum of 30 days with a total spend equal to $25,000 or more, contact your account manager or support@content.ad to request a credit application. Please ensure that the references you list are reputable firms that you have worked with for a reasonable amount of time and have extended significant credit to you in the past.  Please note that  it may take a week or more to establish credit terms for your account.  You will be notified by your account manager or accounting if you are granted credit terms.  In the meantime, continue to fund your account via credit or debit card, PayPal or ACH/Wire transfer.

    Will I ever be charged for more than my campaign budget?

    Content.ad will stop serving your content once the budget for the campaign has been reached.  However, a consumer can still click on content that was served prior to the budget being reached.  As a result, you may be charged for an amount up to 10% more than your budget for clicks delivered during this period.

    I added funds to my account via PayPal but the funds haven’t posted to my account, why?

    Sometimes large deposits made via PayPal may take 24-48 hours to clear and post to your account in Content.ad.  This is due to PayPal’s policy and is outside of our control.  In the short term, consider funding your account via credit or debit card to avoid a delay in funding your account.  Before submitting another payment via PayPal, check the “Deposit History” tab in the “My Account” section to see whether the previous payment is pending.